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Our industry leading approach to explainable AI

A lot of AI applications are effectively black boxes, lacking the ability to provide explanations for their decisions. Elula’s XAI unpacks the black box mystery to provide tangible reasons for every action. XAI drills down and pinpoints individual customers, providing the reasons a prediction model has arrived at an outcome for that person. So you can intervene on a personal level. It could be to retain customers looking to leave or any number of other things. XAI builds true personalised conversations at scale and it’s an integral part of our AI product offering. XAI provides the transparency you need to truly trust that your data is accurately applied.